Enhance Your Retailer Relationships
Tell us when it must be there and we'll do the rest. From initiation to delivery, your personal Customer Service Rep provides you with single-point access for every detail about your time-sensitive delivery.
Although called by different names in the industry (Just-in-Time, Time Critical, On-Time-in-Full , Store Replenishment), you need the precision of Old Dominion to manage vendor compliance demands, avoid costly fines and protect your vendor scorecard.
Compliance Management You Can Trust
To protect your brand's reputation with retailers, trust your personal OD representative to expertly manage retailers’ increasing compliance demands and tightening delivery windows. You’ll find that our high level of proactive monitoring and management is critical to your scorecard performance and the likelihood of securing future orders.
OD's MABD Service gives you:
- A preferred carrier with most major national retailers
- Compliance management to avoid costly chargebacks or fines
- Dynamic in-transit upgrades, when needed, to meet delivery windows
- 100% real-time shipment visibility on your desktop or mobile device
- Proactive rescheduling, if needed, to protect your retailer relationships
Every OD MABD Shipment:
- Is flagged in OD system showing special delivery dates for Service Centers
- Is monitored by specific Special Project Coordinators
- Includes daily status emails to destination Service Centers regarding delivery timing
- Generates daily status updates and issue notifications to customers
- Is supported by email and phone Customer Support 24/7 through the Special Rollouts/Project Department
All MABD shipments must be set up through OD's Rollout/Special Project Department. Email OD or call 1-866-637-7333.