Our team arranges for any special equipment or handling requirements, such as lift gates. We ensure that every detail is managed to meet your specific needs.
Ensure Your Product's Success with OD's Special Rollouts
The success of your product launch, special rollout, or seasonal promotion relies on your customers receiving products on time and undamaged. When your reputation is at stake, you need OD's dependable service. Our Special Rollouts ensure timely, damage-free deliveries to retailers, supported by one of the industry's best on-time records and lowest claims ratios. With OD, your project is our priority, giving you the confidence of a successful rollout.
Why Choose OD for Your Product Rollouts?
Team of Dedicated Logistics Experts
With OD, you’ll have a team of dedicated logistics experts who work closely with you to identify your needs and develop thorough plans for moving your freight and ensuring compliance. Our team will be your single point of contact, ensuring a seamless experience from start to finish.
Dependable Partner
Your reputation is on the line with every shipment, and OD understands that. We have one of the best on-time delivery records and lowest claims ratios in the industry. This means your products will arrive on time and undamaged, helping you protect your profits by avoiding chargebacks, lost sales, and canceled purchase orders.
Increase Vendor Scorecard Performance
In addition to protecting your profits, OD can also help improve your vendor scorecard performance. By delivering products on time and undamaged, you’ll have a better chance of meeting or exceeding the expectations of retailers and vendors. This can lead to improved relationships and potential for increased business.
Industry Expertise
We know the challenges rollouts present, such as higher-than-normal shipping volumes, new lanes, unique delivery requirements, and narrower delivery windows. Our extensive experience and strong relationships with major retailers make us the ideal partner to manage these complexities.
How It Works
The Benefits of Working with OD
Peace of Mind
With OD as your logistics partner, you can trust that your products will be delivered on time and in perfect condition. You won’t have to worry about the stress and frustration of delayed or damaged goods affecting your launch or promotion.
Cost Savings
Our efficient processes and strong relationships enable us to execute with precision, managing every detail from initiation to delivery to ensure your product arrives on time. With this approach, we have been able to reduce our customers Total Cost of Transportation.
Comprehensive Support for Your Rollouts
Single Point of Contact: A dedicated representative from our Special Rollouts team will manage all your shipping details.
Proactive Monitoring: Real-time shipment visibility and proactive rescheduling to meet delivery windows.
24/7 Customer Support: Our team is available around the clock to assist with any issues that arise.
Compliance Management: Avoid costly chargebacks and fines with our expert management of vendor compliance demands.
FAQs
Simply contact us at special.rollouts@odfl.com or call our special rollouts team at 866-637-7333. Our experts will guide you through the process and develop a tailored plan for your shipment. You can also contact your Solutions Specialist for more information.
We handle a wide range of shipments, including trade-specific times like major holidays and special promotions. Examples include back-to-school supplies, in-store seasonal displays, entertainment promotions, and more.
Every MABD (Must Arrive By Date) shipment is flagged in our system, monitored by special project coordinators, and receives daily status updates. We proactively manage compliance and delivery windows to avoid costly fines and protect retailer relationships.
Your extra diligence on these shipments coupled with a lead time change we implemented, were the main driving factors of this, and it is much appreciated!
Customer Case Study
Peace of Achieving a 34% Increase in On-Time Delivery to a Major Online Retailer
A leading US medical devices and nutrition company improved its on-time delivery performance from 60% to 94% in just two months by collaborating with OD's Special Rollouts. The company, which was shipping to a major online retailer, faced challenges such as tight delivery windows, compliance requirements, and logistical variability by location. OD's Special Rollouts implemented strategic interventions, including meticulous tracking, lead time adjustments, and customized logistics solutions for different distribution centers. The result was a remarkable 34% increase in on-time delivery performance, demonstrating the importance of strategic planning and expert execution in online retail logistics.
Have Questions?
Our team is ready to answer any questions you may have about our Special Rollout services. Don’t hesitate to reach out to Special.Rollouts@odfl.com or contact our team at 866-637-7333.